Refund Policy
Refunds are processed after item approval and issued to the original payment method within a few business days.
Refund Eligibility
Eligible Conditions
- Item must be returned within the specified return period.
- Product must be unused, unworn, and in original condition.
- All original tags, labels, and packaging must be intact.
Non-Eligible Conditions
- Customized or special-order products cannot be refunded unless a verified manufacturing defect or delivery error is confirmed.
- Used, worn, washed, or altered items are not eligible for a refund.
- Products that are intentionally damaged after delivery will not qualify.
- Items returned without original packaging, tags, labels, or accessories are ineligible.
- Sale or discounted items are generally non-refundable.
How to Request a Refund
Submit a Request
- Attach clear photos if the item is damaged, defective, or incorrect.
- Contact our customer support team within the specified return period.
- Provide your order number, product details, and reason for the refund request.
Approval & Instructions
- Once your refund request is submitted, our support team will review your order details and eligibility.
- If required, we may contact you for additional information or clarification.
- Upon approval, you will receive confirmation along with complete return instructions.
- Refund processing will begin after the returned item is received and passes inspection.
Review Process
All refund requests are carefully reviewed by our support team to verify order details and eligibility before approval is granted.